At Alert Level Orange, it is mandatory for visitors and staff to wear a mask in public areas within our facilities. Visitors must wear a mask if they wish to enter our facilities as well as physically distancing from other people is encouraged.

People without a mask cannot enter our public facilities. This is to keep you, your whaanau, and the communitys safe.

Centrally located at ArtsPost Galleries & Shop, we are your local experts in our beautiful city.  There are a number of word class attractions in and around Hamilton and our friendly i-SITE team will be happy to tell you all about them.

We provide a comprehensive, impartial information and booking service for Hamilton, Waikato, and the rest of New Zealand. 

  • Bookings: Local and nationwide for accommodation, attractions and activities, transport (train, bus, ferry)
  • Local information: Getting around, eat out/night out, shopping and markets, things to see and do
  • Planning: Tours, trips, itinerary planning
  • Event ticketing: Local and nationwide (companies listed below)
  • Free: Travel guides and maps
  • Guidance: Live, work, play in Hamilton

Meet our team - talk to our 100% Pure New Zealand Specialists


Hailey  Tourism Manager |
Kaiwhakahaere Taapoi

ArtsPost Galleries & Shop

Rachel  Consultant/Systems Administrator | Kaiwhakahaerenga Puunaha
Hamilton Gardens (Italian Renaissance Garden)

Melinda Information & Travel Consultant |
Kaiaawhina Tira Haere 
Victoria on the River
* Other language: Samoan 

Caellum  Information & Travel Consultant |
Kaiaawhina Tira Haere 
Waikato Museum


Opening hours

Monday to Sunday 10.00am to 5.00pm (including public holidays)
Closed Christmas Day



ArtsPost Galleries & Shop 
120 Victoria Street
Phone: 07 958 5960
Freephone NZ: 0800 HAMILTON (0800 4264 5866)
Outside NZ: +64 7 958 5960



Free on-street central city parking for up to two hours, with a $6 per hour charge for the third and subsequent hours. The two hours can be in one park or in a combination of central city on-street metered and pay and display parks between 8am and 8pm, Monday to Saturday.
Sensors have been installed in all metered parking bays in the central city which will provide real-time data on usage of parking spaces. The sensors are also linked to a free app, Pay My Park, which allows users to check parking availability, get reminders when their parking is due to expire and pay for parking via their mobile device.
For more information on parking in Hamilton's central city visit


Department of Conservation Backcountry Hut Tickets

COVID-19 vaccination policy

Eligible people aged 12 years three months and over must be fully vaccinated to use DOC accommodation. See COVID-19 vaccine policy.

If you prefer to 'pay as you go', or will be using backcountry huts infrequently, then purchasing Hut Tickets is a good option. You put these into the honesty box at the hut. Tickets are available in-store at the Hamilton i-SITE.

Adult (18+ years) $5.00         Youth (11-17 years) $2.50

Standard Hut Tickets can be used to pay for Serviced or Standard huts.

  • 1 Standard Hut Ticket per night for Standard huts
  • 3 Standard Hut Tickets per night for Serviced huts

Hut tickets cannot be used for Great Walk Huts (during Great Walks season), or for bookable huts (Waitawheta Hut and Pinnacles Hut for example), they need to be booked online.

Department of Conservation Backcountry Hut Passes

Backcountry Hut passes can be purchased for periods of 6 or 12 months.

6 months    Adult (18+ years) $108.00         Youth (11-17 years) $54.00
12 months  Adult  (18+ years) $144.00      Youth (11-17 years) $72.00

Please note we have limited stock at Hamilton i-SITE. Member discount available for 12 months only, membership card must be presented at the time of purchase.

Event ticketing

We are agents for the following event ticketing companies:

For further event information, simply refer to the above websites.


Postal service

We are agents for Parcel Connect which allows you to send, collect or return your parcel at your local Parcel Connect agent when it suits you and your busy lifestyle.

For more information visit Parcel Connect.